Terms and Conditions

Effective Date: January 22, 2026
Welcome to KOSA Africa. By using our website and purchasing from our online store, you agree to the following Terms and Conditions.

If you do not agree with any part of these terms, please do not use the website.

1. About KOSA Store

KOSA Africa provides products such as:

Training uniforms
Match uniforms
Jackets
Bags
Other KOSA merchandise and sports items

All purchases are subject to these terms.

2. Orders & Payments

When you place an order, you agree that:

You are providing accurate information
You are authorized to make the purchase
You will pay the total amount displayed at checkout

EFT Payments

Where EFT payment is used:

Payment must be made using the banking details provided at checkout
Your order may remain Pending until payment is confirmed
Please use your Order Number as the payment reference (recommended)

3. Pricing & Product Information

We aim to keep product prices and descriptions accurate. However:

Prices may change without notice
Product images may slightly differ from actual product due to lighting or screen display
We may correct errors in pricing or product details at any time

4. Delivery & Shipping

Delivery timelines depend on your location and courier availability.

Delivery fees (if applicable) will be shown at checkout
KOSA is not responsible for delays caused by courier services, weather, or other external factors
Ensure your delivery address and phone number are correct

5. Returns, Exchanges & Refunds

We want you to be satisfied with your purchase.

Returns/Exchanges

Returns or exchanges may be accepted if:

The item is unused and in original condition
The request is made within [Insert Number] days of delivery
The item has not been damaged after delivery

Non-Returnable Items

Some items may not be eligible for return, including:

Customized items (e.g., name/number printing)
Worn or washed items
Items with removed tags or packaging

Refunds

Refunds (where approved) will be processed based on the payment method used.

6. Cancellations

Orders can only be cancelled if they have not been processed or shipped.

If your order has already been dispatched, you may need to follow the return process instead.

7. User Accounts

If you create an account on our website:

You are responsible for keeping your login details secure
You agree not to misuse the platform
KOSA may suspend or terminate accounts that violate these terms

8. Intellectual Property

All content on this website belongs to KOSA Africa, including:

Logos
Designs
Product images
Text and branding materials

You may not copy, reuse, or reproduce any part without written permission.

9. Limitation of Liability

KOSA Africa will not be liable for:

Any indirect or consequential damages
Loss of data or profit
Delays caused by third-party services
Misuse of products after delivery

Our maximum liability is limited to the amount paid for the product(s).

10. Privacy

Your use of this website is also governed by our Privacy Policy.

11. Changes to These Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

12. Contact Information

For questions or support, contact us:

KOSA Africa
Email: info@kosaafrica.com
Phone: +27 82 973 7799
Website: https://kosaafrica.com/